What areas do you look after?

I recruit primarily for our Claims Department. There’s a number of different areas within Claims, and there are a lot of varied and exciting opportunities that we offer.

Tell us about you and your Admiral story?

I joined Admiral in January 2016 as part of Newport Renewals (now our Customer Loyalty department). During my time in Customer Loyalty, I enjoyed working as a Customer Care Representative, engaging with our customers, and helping them on a daily basis. I then progressed into a variety of different roles, including Senior Customer Representative, Complaint Auditing buddy, and finally into a Team Manager position. I loved welcoming our new starters to the department, coaching and training our existing staff members to help them reach their full potential, and helping assist and resolve our customer’s queries. I remained as a Team Manager within Customer Loyalty and began helping with Recruitment for our Newport, Cardiff, Swansea, and West Wales areas. This is where I found a real passion for recruitment and talent spotting, and bringing new people into our fantastic company. After 6 ½ happy years in Customer Loyalty, I moved over to a new role as Recruitment Officer, and progressed into a role as Talent Specialist.

Why would you recommend Admiral?

Admiral has been the most fantastic company to work for, it really has a family feel to it. The managers and support staff offer endless support throughout your career and help you succeed in whichever career path you choose to take. Everyone is eager to get the job done to the best of their ability, whilst having a lot of fun along the way!